Privacy Policy - printedmiles.com

Last Updated: January 04, 2026

Welcome to PrintedMiles (“we,” “our,” or “us”), a brand owned and operated by Oxyrank Ventures Pvt Ltd. We respect your privacy and are committed to protecting the personal information and digital memories you entrust to us.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website printedmiles.com and use our custom photo book services.

By accessing our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to design, print, and deliver your orders effectively.

A. Personal Information When you place an order or contact us, we may collect:

Identity Data: Name.
Contact Data: Email address, Phone number (optional), and Shipping address.
Transaction Data: Order details and invoice history.

B. Your Photos (User Content) To provide our core service (“Done-For-You” design), you upload personal photographs. We treat these images with the highest level of confidentiality.

Strict Usage: Your photos are accessed only by our design team and printing partners for the sole purpose of creating your specific order.
No Marketing Use: We strictly do not use your personal photos for marketing, social media, or advertising purposes without your explicit, written consent.

C. Payment Information We do not store your credit card, debit card, or banking information on our servers. All payments are processed securely through Razorpay, our third-party payment gateway partner.

2. How We Use Your Information

We use the collected data for the following purposes:

Order Fulfillment: To design, print, and ship your custom travel books.
Communication: To send order confirmations, design proofs for approval, and shipping updates.
Service Improvement: To analyze website traffic and user behavior (via analytics) to improve our offerings.

3. Photo Retention Policy (Important)

We understand that your photos are private. Our retention policy is designed to minimize data storage while allowing a window for customer support.

30-Day Auto-Deletion: All customer photos uploaded to our system are retained for a maximum of 30 days after your order has been delivered. This allows us to handle any potential reprints or shipping damage claims.
Permanent Erasure: After this 30-day period, your source photos are permanently deleted from our local servers and cloud storage.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We only share data in the following necessary circumstances:

Fulfillment Partners: We share your designed book files with our trusted printing and courier partners to physically manufacture and deliver your product. These partners are bound by strict confidentiality agreements and are required to delete your data upon completion of the order.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Analytics

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies.

We use the following third-party tools to analyze traffic and improve user experience:

Google Analytics: To understand how visitors use our site.
Facebook Pixel: For advertising conversion tracking.
Google Search Console & Ahrefs: For website performance monitoring.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

7. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Kurukshetra, Haryana.

8. Contact Us & Grievance Officer

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact our support team.

In accordance with the Information Technology Act 2000 and rules made there under, the contact details are:

Oxyrank Ventures Pvt Ltd Email: support@printedmiles.com Address: Kurukshetra, Haryana, India